Bilby 3D
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General Enquiries:

Phone: Freecall 1800-847-333

Kingsgrove Sydney ShowroomSydney - Kingsgrove, NSW

Unit 7, "Kingsgrove Business Centre"
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192 Kingsgrove Rd
Ph: 02 8197 3928

Clayton Melbourne ShowroomMelbourne - Clayton, VIC

Factory A5, "Hallmarc Business Park" 2 Westall Rd
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Ph: 03 8080 1200

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New to Bilby3D?

Employment Opportunities at Bilby 3D

We are opening a new Head Office and Warehouse in Kingsgrove, Sydney.
Bilby3D brings the latest in desktop 3D Printer technology to Australia with sales, service and spares.

After a very busy financial year, in which Bilby3D grew strongly, we are expanding our team!
Adding a Perth showroom this year means building another site, and have several positions available.

Our Team
We are a distributed team, keeping in touch through the company social intranet, phone and video calls. This gives us flexability in the current Covid-19 challenges by serving customers from our sites in multiple states.
We are always learning, so on the job coaching and training is essential as we grow and progress to more senior roles.
Each person is valuable and has a big impact on the company and its team.
Individuals within our team have a large positive impact on our customers' production processes through the provision of personalised solutions that draw on the experience and expertise of our whole team.

We aim to have a diverse team, with industry leading inclusiveness We have a focus on sustainability and environmental responsability
ā€œI really enjoyed the opportunity to work at Bilby 3Dā€ K. Chan

Customer Service Representative - Kingsgrove Rd, Kingsgrove, NSW

The Position

You will need

Benefits and Perks

Job Type: Full-Time, Permanent

Apply by emailing your resume and a brief cover letter to careers@ (our domain name)

Customer Service and Online Fulfilment - Kingsgrove Rd, Kingsgrove, NSW

We look forward to hearing from you!

Bilby 3D is seeking a Customer Service and Online Fulfilment Officer who is energetic and well presented. Previous experience in this area is essential.

Joining Australia's largest 3D Printer and related technology distributor you will be joining our tight-knit, yet distributed team. Working closely with those in your office as much as those in Sydney, Brisbane or Perth. Our team are passionate about our products and the industry we work in, bringing the benefits of 3D Printing to Australian businesses. We are looking for people with a similar enthusiasm for our industry, who can draw on their professional experience to expand our team.

New team members are provided an intensive 2 week on-boarding, as part of our 12 week induction program. Candidates without 3D printer experience will be required to undertake more self-study as part of this process.

Providing daily customer administrative support your duties & responsibilities will include assisting with, and taking responsibility for the following:

  1. Answering incoming calls and assisting our business clientele with general product enquirers and basic purchases
  2. Packing orders in the warehouse with a high level of accuracy (KPI's apply)
  3. Answering customer queiries in the showroom, on the phone and online
  4. Assist our professional clients in our showroom, demonstrating a high level of knowledge about our products and their applications; referring to senior sales staff when appropriate
  5. Merchandising and preparing products for storage and sale

The successful applicant should have experience in:

  1. Proficient in MS office and general computing skills; and an advanced accounting system like SAP
  2. Packing and processing outbound mail; and/or sales experience in a technical product
  3. Have excellent organisation skills and strong attention to detail
  4. Working autonomously and adding value to the team through administration
  5. Experience in a technical product range and interest in our product range
  6. Exceptional phone manner
You will need to be an all-rounder to work at Bilby 3D. This is a varied role that will see the suitable applicant working in a range or areas within the business.

Naturally 3D Printer (or CAD/design) experience is highly beneficial.

Work hours

This is a permanent full time position 9-5 Mon-Fri, though we may negotiate shorter hours for people with family commitments, who are a great fit for the position (min. 30 hrs/wk)

Benefits and Perks

Job Type: Full-Time, Permanent

Apply by emailing your resume and a brief cover letter to careers@ (our domain name)

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Copyright 2011-2024 Bilby3D Pty. Ltd.

Bilby 3D Pty. Ltd. Phone 1800-847-333 Int:+61 2 8197 3928

Australian Owned & Operated Distributors of Desktop 3D Printers, 3D Scanners, Tools & Parts

Sydney: Unit 7, Kingsgrove Business Centre, 192 Kingsgrove Rd, Kingsgrove, NSW 2208

Melbourne: Factory A5, HallMarc Business Park, 2A Westall Rd, Clayton, VIC 3168